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Frequently Asked Questions

Finding & Reserving a property?

Permitted Payments and Tenant Protection Information

Fees

Who manages the property?

Tenancy agreement & other documents?

Inventory?

Deposit?

Maintenance?

Insurance?

Rent & Arrears?

Our bank-payment details

Utility Bills registering?

Council Tax?

Can I decorate my property?

Can I put up Shelves, Pictures, Photos, Posters?

Who is responsible for the garden?

Condensation?

Cleanliness/Hygiene?

Communal cleaner?

Refuse Collection?

Can I have a Pet?

Nuisance/Antisocial behaviour?

Keys?

Notice for Viewings?

Notice to terminate your tenancy?

Terminate your tenancy early?

Complaints?

Property Regulation