JOB VACANCIES

The Britannia Property Group have a continual recruitment programme for both experienced and in-experienced candidates. For many roles within our organisation a hunger and passion for the business is what really matters. We offer on-the-job training and believe in allowing new employees the space for professional growth from a series of training programmes and job experience. Some of the essential skills required are good telephone manner, good communication, strong time management, ability to problem solve, professional approach to customer service, sales & administrative skills. Please contact us if you are interested in working for a dynamic and exciting company, where initiative and motivation are well rewarded.

For further information either post your CV to: Personnel, Britannia Property Group, 3 Brindley Place, Birmingham, B1 2JB or email: bp@britanniapropertyservices.com

JOB VACANCIES CURRENTLY AVAILABLE

Position: Head Administrator Co-ordinator & Lettings Administrators
Job Description: We have 2 Lettings administrator positions to join our busy Lettings & Management team. Throughout the day you will answer a vast and varied number of calls. You will need to understand callers' requirements, and transfer calls if necessary to their correct destinations quickly and efficiently .You will also be responsible for registering all new applicants as well as booking appointments for new Landlord instructions. As the first point of contact it is essential that New Business projects a polite and professional image at all times. Excellent customer service is essential. At times you will be involved in the creation of all promotional and supporting sales material - such as brochures, glossy fliers, mailers, advertising and novelty items. You will also respond to all emails as well as meet and greet visitors. This could be someone coming for an interview, a landlord needing information from a Property Manager, a courier making a delivery, or a supplier attending a meeting. Throughout the day you will also meet a range of people who are at different stages of their property search. You may meet customers who are in the early stages of looking for a home and need to register their details or those who have just found their perfect home and have arrived to pick up their keys. Regardless of the enquiry, you will give all customers the highest standard of service. It is imperative that visitors get a great first impression. Your priorities are to maintain an immaculate shop front and offer a friendly, professional service to all those you meet and greet. However, this must be balanced with challenging administrative, secretarial and office duties. Every day is different, not only will you have to juggle administrative duties with meeting and greeting customers, but it is your responsibility to make sure everything in the office is in full working order. You could be doing anything from ordering stationary to calling out an engineer if the photocopier has a fault. Depending on the day of the week there may be a morning meeting in which you are required to take notes. The meeting provides you with the information necessary to carry out your administrative duties, such as the latest knowledge about properties currently on the market. A major task is managing the keys for these properties. This requires you to organise and keep track of up to 500 sets of keys. This is one of the more complicated tasks as you have a constant stream of both customers, Negotiators & contractors requiring keys. You are of paramount importance to the daily running of your office.

Position: Lettings Negotiator
Job Description: This is the perfect role for an ambitious sales person who is looking to develop their career in one of the most dynamic and fast moving markets in Birmingham. This position offers unlimited earning potential and exceptional career progression for individuals with the ability and drive to succeed, with the help of the Lettings Team which is consistently supportive and friendly. However, it is not a role for the faint hearted. A Negotiator must enjoy dealing with a variety of people, as the role involves meeting new clients, assessing their property needs and working with landlords to successfully let their properties. The atmosphere in our office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with a general enquiry. Meanwhile, the phones will be ringing with yet more enquiries, including emails of prospective tenants. The pace is fast, yet every client enquiry needs to be dealt with professionally. A Negotiator is the face of the company and the quality of service given by our staff is of paramount importance. The role of a Negotiator is for someone who is prepared to put in long hours and work hard to achieve success and meet (or exceed) challenging targets. We offer a Company car, Mobile phone, Operating expenses & a Full training programme. Skills required are drive and determination, full clean manual driving license, flexibility to work long hours & Sales experience is a benefit, but not essential.

Position: Property Manager
Job Description: Property Management is a central department based on the 1st & 2nd floors of our University office, that manages the ongoing relationships between BPS, our landlords and tenants. There are a range of services we can provide once one of our Negotiators has let the property. This can include anything from a point of reference regarding a simple enquiry, to providing suppliers for refurbishment works. The calls you receive on a daily basis will be extremely varied and could involve answering queries on the tenancy agreement, explaining the process of extending a contract, or offering guidance on property law. Occasionally, more complex issues will require a written response, either via email or letter. Final decisions often rest with the owner of the property so mediating between the tenant, the landlord and other departments in BPS is a major part of the role. Another important element is to ensure all the necessary documents have been received, recorded and are kept up-to-date. Your role is to balance the many different demands on your time to ensure that tenants and landlords receive an excellent service at all times. You will be trained on all aspects of the property industry, so experience is not a pre-requisite. As well as comprehensive tuition and guidance, you will have on the job training in order to give you hands on experience from the beginning together with a range of external training resourses. Career progression within the Property Management team is encouraged for high achievers and offers opportunities to manage a large portfolio of properties.

Position: BPG Portfolio Manager
Job Description: Our current Portfolio Property manager is managing a residential property portfolio of over 100 apartments & houses owned by Britannia Property Group Investments. The new Portfilio Manager will ultimately be the first point of contact and managing large portfolios on behalf of Corporate Organisations, Family Trusts, and major Property Investors. Must have at least 5 years experience of Portfolio Property Management. You will also be required to be involved in the acquisition process of buying residential property to let & furthermore identifying the property and locations with the greatest potential that meet the search criteria & negotiating favorable purchase contracts. More information on this job description can be obtained on receipt of your CV.

Position: Maintenance Subcontractors
Job Description: Various trades Click here to Download our Contractor Application form